Help Center
Find answers, get support, and learn how to make the most of your TutorHub experience
Help Topics
Getting Started
Learn the basics of using TutorHub
Creating Your Account
Sign up with Google or create a new account. Complete your profile with your educational background and learning goals.
Choosing Your Courses
Browse our comprehensive course catalog covering Mathematics, Sciences, Computer Science, and more. Each course is designed with detailed subtopics.
Navigating the Dashboard
Your dashboard shows your enrolled courses, upcoming video lessons, and progress tracking.
Courses & Learning
Everything about our courses and learning materials
Course Structure
Each course is divided into subtopics with comprehensive content, examples, and practice questions following SaveMyExams methodology.
GCSE Preparation
Our GCSE courses cover all major subjects with exam-style questions, worked solutions, and revision notes.
Progress Tracking
Track your learning progress through each subtopic and monitor your understanding with built-in assessments.
HD Video Lessons
How to schedule and join video tutoring sessions
Scheduling a Video Lesson
Click "Schedule Lesson" to book a 1-on-1 session with expert tutors. Choose your preferred time, subject, and duration.
Joining Your Session
Join sessions directly through Google Meet links. Ensure you have a stable internet connection and working camera/microphone.
Video Lesson Features
Our HD video lessons include screen sharing, whiteboard functionality, session recording, and real-time collaboration tools.
Billing & Payments
Payment methods, subscriptions, and billing questions
Subscription Plans
Choose from our flexible subscription plans. All plans include unlimited access to course content and video lesson scheduling.
Payment Methods
We accept all major credit cards and use secure payment processing. Your payment information is encrypted and protected.
Refund Policy
We offer a 14-day money-back guarantee. Contact support if you're not satisfied with your learning experience.
Need More Help?
Email Support
support@tutorhub.com
Response Time
Within 24 hours
Platform Stats
Frequently Asked Questions
Still Have Questions?
Our comprehensive documentation and video tutorials can help you get the most out of TutorHub. Or reach out to our friendly support team for personalized assistance.